Services Integrator partners list

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Partners in the following regions have joined the Services Integrator (SVI) program :

Lists are sorted by country first, then by partner name. Sometimes product names change. The list below shows the current name of a product. However, partners might also support a product that was known by the previous name. Currently the following name changes apply:

Operations for UNIX, previously named VantagePoint Operations and IT/Operations
Operations for Windows, previously called VantagePoint Windows
Performance Agent, previously named MeasureWare
Performance Manager, previously named PerfView


Service information
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Services Integrator partners use the following insignia to identify themselves as such:

SVI partners in Asia Pacific
Automated Systems Ltd Dominic H.S. Shih 15/F, Topsail Plaza, 11 On Sum Street Shatin, Hong Kong	Phone: 85-2-2608-6002 URL: http://www.asl.com.hk Products: Data Protector, Network Node Manager
First DataCorp Vangie B. Pineda 3/F Citibank Center, 8741 Paseo de Roxas Makati, Philippines	Phone: 63-2-893-6657 URL: http://www.first-datacorp.com Products: Data Protector, Network Node Manager, Operations for UNIX
HPD Systems SDN BHD Loo Man Shong Patimas Tech Center,Tech Park Malaysia, Bukit Jalil 57000 Kuala Lumpur, Malaysia	Phone: 60-3-8994-1818 URL: http://www.patimas.com/hpd/ Products: Data Protector, Network Node Manager, Operations for UNIX, Service Desk
OpenVision Sutthichai Preamsiriniran - Managing Director 2186/200, 1st Floor, Baan SukhoThai Building 6 Soi Ram Villa, Ramkamheang Road, Hua Mark Bangkapi, Bangkok 10240, Thailand	Tel: 0-2736-3901-2 Fax: 0-2736-3903 Products: Operations for UNIX, Network Node Manager
TUSC Andrew Parsons 366 Doncaster Road Doncaster 3108 Australia	Phone: 61-3-9840 2222 URL: http://www.enterprise-ms.com.au Products: Service Desk
YeJi Information Technology Seong-Han Kim #1014, Woolim E-Biz Center B/D 170-5 Guro3-Dong Guro-Gu 152-847 Seoul, Korea	Phone: 82-2-2108-1144 URL: http://www.yejitech.co.kr Products: Data Protector, Network Node Manager, Operations for UNIX, Performance Manager, Reporter

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SVI partners in Europe, Middle-East and Africa
Austria	KAPSCH BusinessCom AG Peter Weissenberger Wienerbergstrasse 53 A-1121 Vienna Austria	Phone: +43 (0)50 811 5646 URL: http://www.kapsch.net Products: Business Service Automation; Business Service Management; IT Service Management
	ncc consulting GmbH Melhelm El-Achkar Wienerbergstrasse 11/12a A-1100 Wien	Phone: +49-89-1890436-0 URL: www.ncc-solutions.com Products: Internet Services, Network Node Manager, Operations for UNIX, Operations for Windows, Reporter, Service Desk /Service Manager
	SEQIS Software Engineering GmbH Alexander Weichselberger Marktplatz 3 2380 Perchtoldsdorf Austria	Phone: +43 6 648 37 87 10 URL: http://www.SEQIS.com Products: HP Functional Testing (QTP and WR), HP LoadRunner, HP BAC, HP Sidescope
Belgium	CTG Belgium NV/SA Bob Dealman Woluwelaan 140A, Bus 3 B-1831 Diegem Belgium	Phone: +32 479 98 40 18 URL: http://www.ctg.com Products: Demand & Portfolio Management, SOA Transformation, Quality Assurance, Application Security, Performance Validation (Loadrunner), Quality Assurance (QC & QTP), Business Serv. Automation (NNM7, NNM9, OVOW, OVOX, Omi, UCMDB, NA) IT Service Mgmt (SD 4.5, 5.1, SM 7.1, SM 9.2)
	Rubik Solutions Bvba Alexander Stroef Boomsesteenweg 690 2610 Wilrijk Antwerpen Belgium	Direct: + 32 3820 72 15 URL: http://www.rubiksolutions.com Products: Asset Manager; Business Availability Center; Client Automation Center (Radia); DecisionCenter; DDPM; Network Management Center; SC; SD; SM; uCMDB; Business & IT alignement; Application lifecycle mgmt; Business service automation; Business service management; IT Portfolio management; ITSM
	Simac nv Joel Thys Zone Guldendelle Arthur De Coninckstraat 5 B-3070 Kortenberg Belgium	Phone: +32(0)2 755 15 11 URL: http://www.simac.be Products: Network Node Manager, Performance Insight
Czech Republic	Komix s.r.o. Avenir Business Park Radlick� 751/113e 158 00 Praha 5 Czech Republic	Phone: +420 257 288 211 Fax: +420 257 288 221 URL: http://www.komix.cz/ Products: Demand & Portfolio Management, SOA Transformation, Quality Assurance, Application Security, Performance Validation (Loadrunner), Quality Assurance (QC & QTP), Business Serv. Automation
Denmark	Devoteam Teddy Schou Sønderbrogade 3, 2.th DK-8700 Horsens Denmark	Phone: +45 22 13 20 40 URL: http://www.devoteam.dk Products: Network Node Manager, Operation for Windows, OV Smart Plug Ins, HP Performace Manager/Monitor/Agents, VP Internet Services
Finland	Rubik Solutions OY Myyrm�entie 2B 01600 Vantaa Finland	Phone: +358 400513009 Fax: +358 98537300 URL: http://www.rubiksolutions.com Products: Asset Manager; Business Availability Center; Client Automation Center (Radia); DecisionCenter; DDPM; Network Management Center; SC; SD; SM; uCMDB; Business & IT alignement; Application lifecycle mgmt; Business service automation; Business service management; IT Portfolio management; ITSM
France	Artesys Frederic Puech 23 rue du Renard 75004 Paris France	Phone: +33 1 44 61 11 28 URL: http://www.artesys.com Products: Business Service Automation (NA,SA) Business Service Management (NMC OMC, SiteScope) IT Service Management (SM, AM), Dataprotector
	AXEL -IT Frederic Jal Immeuble Le Sirius 124, rue de Verdun 92800 Puteaux France	Phone: +33(1) 71 11 36 15 URL: http://www.axelit.fr Products: Network Node Manager, Business Availability Center, Service Management Center, Change and Configuration Center, Operation Center, UCMDB
	Devoteam Nadine Gueze 86, rue Anatole-France 92300 Levallois-Perret France	Phone: +33 (0)1 41 49 41 81 URL: http://www.devoteam.fr Products: Network Node Manager, OVO, HP Software Configuration Management, Service Desk
	Groupe Neurones IM DEODIS: Emmanuel Talpin NEURONES IT: Anis Youssefi 171 avenue Georges Clemenceau 92024 Nanterre Cedex France	Phone: +33 1 41 37 41 37 Phone: +33(0)1 41 37 70 00 URL: http://www.neurones.net Products: LoadRunner, Network Node Manage operations, Service Manager, Connect-IT, UCMDB, Asset Center, Service Center
	Matrics communications Fran�ois-Hugues Mailliet Parc Technologique du Canal 16, avenue de L'Europe 31520 Ramonville Saint Agne France	Phone: +33 (0)6 98 77 87 55 URL: http://www.matrics.fr Products: Network Node Manager, Operations for Windows, Internet Services
	MIBS Fabrice Blain 12 rue Le Corbusier BP 80215 94518 Rungis Cedex	Phone: 33 1 56 70 77 48 URL: http://www.mibs-is.fr Products: NNMi, OMw, Sitescope, Data Protector, Business Availability Center
	SYNOPSE Pierre Merea 1, Rue de terre neuve 91947 Les Ulis France	Phone: +33 (0) 1 69 35 30 72 URL: http://www.synopse.fr Products: Network Node Manager, Operations for UNIX, Service Desk
Germany	Clientfocus GmbH Dr. Guido Lepkes Lyoner Stra�e 20 60528 Frankfurt Germany	Phone: (+49) 69 838 315-0 URL: http://www.clientfocus.de Products: Service-Manager-Module - Service-Catalog - Knowledge-Management; Asset-Manager-Module - Software-Asset-Management; Discovery/DDMI; Universal CMDB; Operation; Orchestration; Client Automation; Project & Portfolio Management
	ITC GmbH Martin Barbian Bad Meinberger Strasse 1 32760 Detmold Germany	Phone: +49 5231-954500 URL: http://www.itc-germany.com Products: Internet Services, Network Node Manager, Operations for UNIX, Operations for Windows, Performance Insight, Performance Manager, Service Desk/Service Manager, Service Navigator, Smart Plug-ins (SPIs)
	IT unlimited AG Michael Sieber Otto-Lilienthal-Strasse 36 71034 B�blingen Germany	Phone: +49-7031-714730 URL: http://www.itunlimited.de Products: Network Node Manager, Operations, Performance Insight, Internet Services, Service Desk/Service Manager, Performance Manager, Smart Plug-Ins (SPIs)
	ncc consulting GmbH Melhem El-Achkar Tegernseer Landstrasse 140 D-81539 M�nchen Germany	Phone: +49-89-1890436-0 URL: http://www.ncc-solutions.com Products: Internet Services, Network Node Manager, Operations for UNIX, Operations for Windows, Reporter, Service Desk /Service Manager
	profi.com AG business solutions Lars Gemmi Potsdamer Platz 11 10785 Berlin Germany	Phone: +49-3025894564 URL: http://www.proficom-ag.de Products: Qualtiy Center, Performance Center, Application Security Center
	SYSback AG Volkmar Nossenheim Theresienstieg 11 22085 Hamburg Germany	Phone: +49-40-809033-622 URL: http://www.sysback.de Products: Service Center, Asset Center, Service Manager
Greece	Parallon Systems (EMEA) Ltd. Nikos Ioannides 108-110 Ayias Eleousis Street 15125, Maroussi - Athens Greece	Phone: +30 2108054703 URL: http://www.parallon.com Products: Business Service Management, IT Service Management, Service driven Operations
Hungary	IQSYS Benedek T�th Kinizsi u. 22 H-1092 Budapest Hungary	Tel: +36 70 453 1841 URL: http://www.iqsys.hu/ Products: Performance Validation, Quality Assurance
	KFKI Rendszerintegr�ci�s Zrt. (formerly ICON) Zolt�n Szarvasy Hun utca 2. H-1135 Budapest Hungary	Tel: +36 1 452 1250 URL: http://www.kfkizrt.hu Products: Business Service Management, IT Service Management
Israel	Ticomsoft Ilan Oulu 9 Altalef Str. 2 floor Yehud 56487 Israel	Tel: +972 7733 19104 Email: sales@ticomsoft.com URL: http://www.ticomsoft.com/ Products: Performance Validation, Quality Assurance
Netherlands	Arcade ICT B.V. Mr. Gerard Brinkman De Bouw 87 NL-3991 SZ Houten Netherlands	Tel: +31 348 576611 Products: Network Node Manager, Operations for UNIX, Operations for Windows, Route Analytics Management System, Internet Services, Transaction Analyzer
	Rubik Solutions Group Wim Jonkers Keesomstraat 30 EDE 6716AB Netherlands	Phone: +31 318 692495 Fax: +31 318-692441 URL: http://www.rubiksolutions.com Products: Asset Manager; Business Availability Center; Client Automation Center (Radia); DecisionCenter; DDPM; Network Management Center; SC; SD; SM; uCMDB; Business & IT alignement; Application lifecycle mgmt; Business service automation; Business service management; IT Portfolio management; ITSM
	TYP ITM Bierthoe Kalicharan Zuidermolenweg 7 1069 CE AMSTERDAM	Phone: (+31) 20 667 5030 Fax: (+31) 20 667 5039 \| +31 (0251) 261 310 URL: http://www.typ-consulting.com Products: NNM on Windows, NNM on Unix, Operations for Windows, Operations for Unix, Service Desk on Windows, Service on Unix, DataProtector on Unix, Dataprotector on Windows, Service Manager, Glance.
	WestScope B.V. Ben Corten Oud Loosdrechtsedijk 52a 1231 NB Loosdrecht Netherlands	Phone: +31 35-582 1375 Fax: +31 35-582 3800 URL: http://www.westscope.com Products: Network Node Manager, Operations for Unix, Operations for Windows, Service Desk
Norway	ASSET MANAGEMENT PARTNER Rune Dysjeland Grensesvingen 7, Helsfyr 0661 Oslo Norway	Dysjeland@ampartner.com Phone: +47 90 75 76 10 Fax: +47 97 27 29 76 URL: http://www.ampartner.com/ Product: Service Center
	Commercial Data Servers AS Henrik Mortensen Postboks 261 Alnabru 0614 Oslo Norway	Phone: +47 2337 0000 Fax: +47 2337 0001 URL: http://www.cds.no/ Products: HP Software Configuration Management product family
	ManagE Nordic Paul Erdal Postboks 1, 1330 Fornebu Oslo Norway	Phone: +47 67 10 14 90 URL: http://www.manag-e.no Products: Data Protector, Internet Services, Network Node Manager, Operations for UNIX and Windows, Performance Insight, Reporter, Service Desk, and Transaction Analyzer
	SQS Thomas Weeden (Managing Director) Martin Lingesvei 25 1364 Fornebu Norway	Mobile: +47 99 23 63 96 Phone: +47 902 10�902 Fax: +47 94 76 19 73 thomas.weeden@sqs-nordic.com URL: www.sqs-nordic.com Products: PPM, Application Security Center, LoadRunner, QC, QTP, BAC, uCMDB
Poland	Betacom Pawel Jobkiewicz Siedziba gl�wna sp�lki ul.Polczynska 31 A 01-377 Warszawa Poland	Phone: +48 (022) 53 39 888 URL: http://www.betacom.com.pl/ Products: Operations (Operations for Unix, Operations for Windows, Smart Plug-ins), Network Management Centers (Network Node Manager, Performance Insight, Route Analytics Management System) Service Management (Service Desk, Service Manager), Quality Center, Performance Center, Project and Portfolio Management Center, Business Availability Center (Business Process Insight, Business Service Level Management, Business Process Monitor, Discovery and Dependency Mapping, End User Management, System Availability Management, SiteScope, Universal CMDB), Performance Manager, Reporter, OVI
	Devoteam S.A. Pawel Przybylek Cybernetyki 7 02-677 Warsaw Poland	Phone: +48 (22) 431 84 00 URL: http://www.devoteam.pl/ Products: Operations (Operations for Unix, Operations for Windows, Smart Plug-ins), Network Management Centers (Network Node Manager, Performance Insight, Route Analytics Management System) Service Management (Service Desk, Service Manager), Quality Center, Performance Center, Project and Portfolio Management Center, Business Availability Center (Business Process Insight, Business Service Level Management, Business Process Monitor, Discovery and Dependency Mapping, End User Management, System Availability Management, SiteScope, Universal CMDB), Performance Manager, Reporter, OVI
	Koma Nord Sp. z.o.o. Janusz Wojtukiewicz 81-537 Gdynia, ul. Luzycka 2 Poland	Phone: +48 58 621 11 00 URL: http://www.komanord.pl/ Products: Business Service Management, IT Service Management
Romania	Crescendo International Ramona Anghel 13 Feciorei Str., sector 2 20103 Bucharest Romania	Phone: +40720444909 URL: http://www.crescendo.ro Products: Service Management, Operations, Network Management Centers, Quality Center, Performance Center, Appl. Security Center, Business Availability Center, Client Automation Center, Data Center Automation Center
Russia	CROC Incorporated Alexander Fineboym 5 block 1 Volochaevskaya St., Moscow, 111033 Russia	Phone: +7 (495) 974-2274 URL: http://www.croc.ru/ Products: Business Service Automation, Business Service Management, IT Service Management
	I-Teco (ex-EditPro) Vladimir Kataev 24 bld. 5, B.Nikitskaya str 103009 Moscow Russia	Phone: +7 (095) 777-1095 URL: http://www.i-teco.ru/ Products: Business Service Automation, Business Service Management, IT Service Management
	Inline Group Vladimir Kharkin 123007, Moscow Horoshevsko Shosse 38, Korp. 1 Russia	Phone: +7 (495) 787-5940 URL: http://www.inlinegroup.ru Products: Business Service Automation, Business Service Management, IT Service Management
Slovak Republic	Tempest Radko Ďuriška Plynarenska 7/B, SK 82109 Bratislava 2 Slovak Republic	Phone: +421 2 50 267 267 URL: http://www.tempest.sk/ Products: Business Service Management, IT Service Management
South Africa	Cornastone Enterprise Management Solutions Tony Pollastrini Mellis Court, Building A Cnr Autumn Road and Mellis Street Rivonia, 2128 South Africa	Phone: +27 (11) 607-8100 URL: http://www.cornastone.co.za/ Products: Business Service Automation, Business Service Management, IT Service Management
	EOH Gallium Rian Van Greunen Block D, Gillooly's View Office Park 1 Osborne Lane Bedfordview 2007 South Africa	Phone: +27 11 807 1718 URL: http://www.eohgallium.co.za/live/index.php Products: Demand & Portfolio Management, SOA Transformation, Quality Assurance, Application Security, Performance Validation (Loadrunner), Quality Assurance (QC & QTP), Business Serv. Automation
	Sort IT Jose De Nobrega Building 2, Country Club Estate Woodlands Drive, Woodmead Johannesburg South Africa	Phone: +27 (0)11 258 8710 URL: http://www.sortit.co.za Products: Business Service Automation, Business Service Management, IT Service Management
Spain	Abast Systems, SA Antonio Zaballos Ferran Puentes Estefania Equador, 39-45 8029 Barcelona Spain	Phone: +34 933666 900 URL: http://www.abast.es Products: Data Protector, Operations for UNIX, Network Node Manager, Performance Manager, Reporter, Service Desk
Sweden	Kerfi G�ran Gustavsson �rsta�ngsv�gen 21B / Box 44034, 100 73 Stockholm Sweden	Phone: +46 (8) 749 70 00 URL: http://www.kerfi.se Products: Operations for Unix and Windows, Network Node Manager, Service Desk
	ManagE Sverige AB Anders Heimdahl Fr�sundaviks All� 15 169 70 Solna Sweden	Phone: +46 (0)730248108 URL: http://www.managenordic.se Products: Data Protector, Internet Services, Network Node Manager, Operations for UNIX and Windows, Performance Insight, Reporter, Service Desk, and Transaction Analyzer
	TDC AB Magnus Gr�nstr�m Box 799 (Norra Malmv�gen 143) 19127 Sollentuna Sweden	Tel: +46 8519 813 02 dir. URL: http://www.tdc.se Products: NNM, iSPI, Operations, SiteScope, DDM, uCMDB, BAC
Switzerland	AnyWeb AG Boris Morosoli Thurgauerstrasse 23 8050 Zuerich Switzerland	Phone: +41-44-058 219 11 11 URL: http://www.anyweb.ch Products: Network Node Manager, Operations for UNIX, Operations for Windows, Service Desk, Internet Services and Performance Insight.
	Getronics (Suisse) SA (select) Sebastien Cruchet Route de Denges 28e 1027 Lonay Switzerland	Phone: +41 21 811 1212 URL: http://www.getronics.com/ch Products: Network Node Manager, Operations for Windows, Performance Insight
	ITC Helvetia GmbH Bruno Lanz Schaffhauserstrasse 110, 87152 Glattbrugg Switzerland	Phone: +41 43 277 09 00 URL: http://www.itc-helvetia.com Products: Internet Services, Network Node Manager, Operations for UNIX, Operations for Windows, Performance Insight, Performance Manager, Service Desk, Service Navigator, Smart Plug-ins (SPIs)
	SwissConomy AG Yves Hausammann Pfarrmatte 6 CH-8807 Switzerland	Phone: +41765297446 URL: www.swissconomy.ch Products: Quality Assurance HP Application Lifecycle Management
Turkey	Innova IT� Ayazaga Kamp�s� Teknokent ARI 1 Binasi 34469 Maslak-Istanbul Turkey	Phone: +90 212 3297000 URL: http://www.spd.com.tr/ Products: Business Service Management, IT Service Management
	4S Nezih Gizli Tekstilkent Koza Plaza A Blok Kat:12 No:43 Esenler - Istanbul Turkey	Phone: +90 5336949871 URL: http://www.4s.com.tr Products: Performance Validation, Quality Assurance
United Kingdom	Devoteam Tertio Dave Fitzpatrick 3rd Floor Suncourt House 18-26 Essex Road London N1 8LN United Kingdom	Phone: +44(0)207 288 2800 Fax: +44 (0) 20 7288 2801 URL: http://www.devoteam-tertio.com Products: Event Correlation Services, Network Node Manager, Network Node Manager Extended Topology, Network Node Manager Multicast
	EOH EUROPE Hartham Park Corsham Wiltshire SN13 0RP United Kingdom	Phone: +44(0)1483 221 200 URL: http://www.eoh-europe.com Product: PPM, BAC, Quality Center, Performance Center
	Partners in IT Ltd Grant Macdonald 7 Bracknell Beeches Old Bracknell Lane Bracknell Berkshire United Kingdom RG12 7BW	Phone: +44(0)1344 416 828 URL: http://www.piit.co.uk Products: Network Node Manager, Operations for Unix and Windows, Performance Insight, Performance Manager, Reporter, Service Desk, Service Information Portal, Service Navigator, Internet Services, Service Center, Radia, Peregrine Products, Mercury Products
	Perform IT 14 Joyce Way Park West Business Park Dublin 12 Bracknell Berkshire United Kingdom	karl.brenner@performit.ie Products: BSM 9.10 and its components RUM, SiteScope, Diagnostis, DDMA NNM, Operations BSA products like OO, Storage Essentials, Network and Server automation
	SCC Michaela Sandhu 1 Arlington Square Downshire Way Bracknell Berkshire United Kingdom RG12 1WA	Phone: +44(0)1344 409 800 Products: Database Pak 2000, GlancePlus, GlancePlus Pak, Internet Services, Network Node Manager, Operations for UNIX, Operations for Windows, Performance Manager/Agent, Performance Insight, Reporter, Service Navigator, Smart Plug-ins (SPIs), Service Desk, OVIS, Data Protector, Storage Essentials
	TEAM ULTRA John Brookes 1Pinkneys Court Maidenhead Berks SL6 5DS	Phone: +44 1628 638001 URL: http://www.teamultra.net mike.beale@teamultra.org.uk Products: Service Desk Service Center, Service Manager

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Authorized Services Management Partner - Software - Americas
Advanced MarketPlace (AMP) 3014 US Hwy 301 N, Suite 700 Tampa, FL 33619 USA Phone: 813 655 7173 www.advancedmarketplace.com	Products: Service Manager, Asset Manager, DDMa, DDMi, uCMDB, Release Control, Project & Portfolio Management Other: Advanced MarketPlace offers 9x5 and 24x7 support solutions for its clients on a broad portion of the HP BTO portfolio. AMP allows its clients to enhance their HP based support services with options such as outsourced administration contracts and discounted pre-billed service contracts. The Advanced MarketPlace technical team is recognized as a leader in the products its supports. It status as an ASMP-S Support Partner is bolstered by its position as a strategic partner for ITSM solutions for HP Services and a global training partner for 8 HP solutions by HP Global Enablement. AMP is a US based organization that prides itself on offering clients top tier support from the very initial interaction.
Checkpoint Technologies, Inc. 13650 W. Hillsborough Avenue Tampa, FL 33635 USA Phone: 813 818 8324 www.checkpointech.com	Products: ALM, Quality Center, Business Process Testing, QuickTest Professional, WinRunner, Performance Center and LoadRunner Other: An HP Software Elite partner and reseller of all HP software solutions, Checkpoint Technologies is also an HP Authorized Training Partner and offers certified contract consulting, classroom training, and customized training and mentoring services for ALM, Quality Center, Business Process Testing, QuickTest Professional, Performance Center and LoadRunner. We offer US soil based Tier-1 9x5 software support.
Evergreen Systems, Inc 45999 Center Oak Plaza, Suite 100 Sterling, VA 20166 USA Phone: 571 262 0977 www.evergreensys.com	Products: ServiceCenter, AssetCenter, Connect-IT and Connectors, Enterprise Discovery, Configuration Management Other: U.S. soil based support; security clearance; 9x5 or 24x7
Genilogix 653 Skippack Pike, Suite 118 Blue Bell, PA 19422 USA Phone: 800 780 5110 www.genilogix.com	Products: Legacy Mercury HP Software for all North American locations Other: U.S. soil based support; security clearance; 9x5
Greenlight Group 8846 S Redwood RD #N101 West Jordan, UT 84088 USA Phone: 877 847 4655 www.greenlightgroup.net	Products: Focus areas include Network Node Manager (NNM), HP Software Operations (UNIX/Windows), Internet Services, Performance Insight, assorted Smart Plug-Ins, Transaction Analyzer and Service Desk covering Western and Central US
iDeliver-Inc.com 14871 Pensham Dr Frisco, TX 75035 USA Phone: 214 383 9466 www.ideliver-inc.com	Products: Legacy Mercury HP Software for all North American locations includes HP QC, PC, LR, ASC, QTP, BPT and BSM. Other: U.S. based 9x5 support
Intact Technology 9111 Edmonston Rd. Suite 300 Greenbelt, MD 20770 USA Phone: 301 429 1923 www.intact-tech.com	Products: The entire HP Software product line for all North American locations. Other: U.S. soil based support; security clearance; 9x5 or 24x7.
International Integrated Solutions, LTD. 245 Newtown Rd Plainview, NY 11803-4300 USA Phone: 516 396 6700 www.iisl.com	Products: The entire HP Software product line for all US locations. Other: U.S. soil based support; security clearance
j9 Technologies 24 Roy St., #211 Seattle, WA 98109 USA Phone: 206 297 6723 www.j9tech.com	Products: J9 Technologies is a certified HP Gold Partner, specializing in business service management and application performance lifecycle management. Our specialization brings together best-of-breed solutions from HP, proven methodologies, and expertise. We focus on diagnostics, composite application management, and business transaction management to help ensure customers can quickly identify the root cause of issues and minimize mean time to resolution. J9 Technologies is pleased to offer a full range of software support and maintenance offerings. Using our deep product expertise, J9 now offers first line support to our customers as well as access to all of the latest product updates and patches. This is a natural fit for many of our customers who are already engaged with J9�s consulting and training organizations and wish to continue to tap into our deep expertise and best practices over the long term. Other: U.S. soil based support; 9x5 or 24x7
Maryville Technologies 540 Maryville Centre Dr. Suite 300 St. Louis, MO 63141 USA Phone: 888 453 9230 www.maryville.com	Products: Maryville Technologies is authorized and certified to provide L1 Support for the Network Management, Service Management, Operations (Windows and UNIX), and Change & Configuration Management products within the HP Operations Solutions area, serving all U.S. locations. Powered by the practical experience of our support engineering staff and usage of our IT Resource Optimization� (ITRO�) Incident Management process, Maryville�s Level 1 request resolution rate exceeds industry standards. With the combination of HP Software�s Application Performance and Operation Management solutions and Maryville�s ITRO� best practice prescriptive methodology for the implementation of frameworks like ITIL�, our L1 support capabilities ensure our clients garner the most value from their investment. Other: U.S. soil based support; security clearance; 9x5 or 24x7
Melillo Consulting 285 Davidson Avenue Somerset, NJ 08873 USA Phone: 800 TEAM MJM www.mjm.com	Products: The entire HP Software product line for all North American locations. Other: U.S. soil based support; security clearance; 9x5 or 24x7
OnX Toronto - Head Office 155 Commerce Valley Drive, E. Thornhill, Ontario L3T 7T2 Phone: (905) 482-2292 Fax: (905) 482-2295	Products: LoadRunner, QTP, Quality Center, Performance Center, Business Service Management, ITSM, Other: An HP Software Platinum partner, OnX has 9 offices across Canada and holds the most certifications of any partner in Canada for HP Software.
Orasi 114 Town Park Drive, Suite 240 Kennesaw, GA 30067 USA Phone: 678 819 5300 www.orasi.com	Products: LoadRunner, WinRunner, QTP, Quality Center, Performance Center for all US locations. Other: An HP Software Platinum partner, Orasi resells and offers certified consulting and training services for WinRunner, QuickTest Professional, Quality Center, LoadRunner, Business Process Testing, Business Availability Center, Diagnostics, and Monitoring. Orasi offers US-based tier-1 9x5 software support, and Orasi consultants hold 30+ product certifications and 10+ CI certifications. Orasi also is an SAP Gold Services Partner providing HP Software solution services at SAP client sites. U.S. soil based support; 9x5
Pepperweed Consulting 9465 Counselors Row Indianapolis, IN 46240 USA Phone: 877 984 7575 www.pepperweed.com	Products: Pepperweed�s best practices span the entire HP Software product line, including the recently acquired Peregrine, and Mercury products. Service at Pepperweed is one call for all things HP Software and more; a world class support center, IT Management consulting, business process and technology. Other: U.S. soil based support; security clearance; secret facilities clearance; 9x5 or 24x7
Prima Computer Solutions Inc. 11 Austin Street St. John's, NL A1B 4C1 Phone: 709 739 0765 www.primacomputer.nl.ca	Products: Prima Computer Solutions Inc. is a single-source total solution provider for HP TRIM Context ,HP's document and records management system (DRMS) software. Prima is authorized and certified to provide L1 support for HP TRIM. Other: Canada soil based support; 9x5
RealIT Management Inc. 5-150 Terence Matthews Crescent Ottawa, Ontario K2M 1X4 Canada Phone: 613 591 9604 www.realit.ca	Products: All HP Software products for Canada Other: 9x5 or 24x7
ResultsPositive, Inc. 13740 Research Blvd B-3 Austin, TX 78750 USA Phone: 877 717 6201 www.resultspositive.com	Products: HP Project and Protfolio Management Center Other: U.S. soil based support; security clearance
Seamless Technologies Inc. 35 Airport Rd Morristown, NJ 07928 USA Phone: 973 326 8900 x2012 www.seamlessti.com	Products: HP BTO BSA/Opsware - Seamless� support services gives you access to the only HP authorized support partner for the HP BTO BSA/Opsware, including HP SA, HP NA, HP SAR, HP OO, HP SAV as well as the CMDB related products HP DDM, uCMDB and the HP SAR/SAV/OMDB to Remedy Atrium CMDB synchronizing connector. Seamless provides Health Checks, L1 Support, BSA BPO, and ITIL based Consulting on business adoption, and technology implementation services for the HP BTO/BSA suite. Other: U.S. soil based support levels; security clearance; phone, web. IM and e-mail access, 9x5 or 24x7
Spectrum Systems, Inc. 11325 Random Hills Rd., Suite 600 Fairfax, VA 22030 USA Phone: 800 929-3871 www.spectrum-systems.com	Products:HP Software Quality Center, LoadRunner, Performance Center, Functional Test, Unified Functional Test, Application Security Center, Business Availability Center support for all U.S. locations. Other: U.S. soil based support; security clearance; 9x5 or 24x7. GSA Schedule GS-35F-5192G. Spectrum Systems, Inc. is an authorized HP partner and value added reseller specializing in Application Lifecycle Management and Information Assurance solutions that assist the public and private sectors in the development, optimization and protection of their applications, IT systems and information assets.
Techport Thirteen, Inc 1403 Bombay Lane, Roswell, GA 30076 USA Phone: 678 361 6723 www.techport13.com	Products: ServiceCenter/Service Manager, AssetCenter, Connect-It, Enterprise Discovery, Decision Center. Other: U.S. soil based support; 9x5
Whitlock Mid-Atlantic 1997 Annapolis Exchange Parkway Suite 300 Annapolis, Maryland 21401 Phone: 410.266.3037 Southeast 4601 Creekstone Drive Suite 106 Durham, North Carolina 27703 Phone: 919.941.1900 Email: info@whitlockis.com www.whitlockis.com	Products: Whitlock Infrastructure Solutions is an HP Elite Partner with decades of experience working with Hewlett Packard software technology. Whitlock specializes in discovery, monitoring, management, automation, integration and support services to help our clients achieve maximum operational efficiency. Whitlock�s FIRSTCALL program provides a dedicated account manager and personalized support for the Application Performance Management and Business Service Management suites to include OM, OMi, NNM, OO, NA, BAC, BSM, BPM, RUM, SiteScope, DDMa, uCMDB and more. Other: US based support 9x5 and 24x7

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