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Services Integrator overview & features

 
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Overview
The Services Integrator (SVI) Program is the highest level of collaboration for support services between HP and selected software business partners.

It's no ordinary partner that earns the privilege to become an SVI partner. SVI partners have a proven level of HP Software expertise and capabilities to provide comprehensive support on HP Software products. The SVI seal is given only to those partners who have the skills, infrastructure and professionalism to interact with the customer in all matters of HP Software and the commitment to meet HP's high service performance standards.

Benefits
By combining strengths, SVI partners and HP are committed to providing customers with optimal HP Software support.
  • As a customer of an SVI partner, you work with a complete end-to-end solution provider, supporting all aspects of your business computing needs.


  • The SVI partner stays with a customer throughout the solution life cycle - from design and deployment into support & maintenance.


  • Customers work directly with the SVI partner at all times. The SVI partner knows and understands the customer's IT environment and challenges. They've been with the customer through the tough implementations and deployments. Based on this the SVI partner can provide customers with optimal support and maintenance.


  • HP's superior HP Software support services organization and infrastructure ensure the SVI partner is enabled to be a valuable support provider, with direct access to the HP Software support specialists, ongoing partner management and contract management assistance.
The combination of the SVI partner's capabilities with those of HP enables these partners to deliver a high-quality end-to-end solution.

The Services Integrator Program currently is available in the Americas, Asia Pacific (AP) and Europe, Middle East and Africa (EMEA).

Service information

    »  Overview & Features
    »  Partner successes
    »  SVI partner list
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Customer services
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Information or feedback
Services Integrator partners use the following insignia to identify themselves as such:
HP Software Services Integrator Partner
Service documentation
Americas EMEA AP Japan
Program brief ASMP-S (.PDF)* .PDF* .PDF* N/A
Partner presentation N/A .PDF* .PDF* N/A
Service documentation is available in English only
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