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HP Self-Healing Services 2.60
» HP Self-Healing Services client information
» Instant Support Enterprise Edition (ISEE) client information
» Download software
» Download Archived Documentation

HP Self-Healing Services client information
Requires current system handle or support agreement identifier (SAID) for Network Node Manager (NNM), HP Operations Manager, or Service Desk.

Service information
» Overview
» Incident report info
» Case creation
» Client information
» Datasheet (.PDF)*
» Whitepaper (.PDF)*
» Download software
» Frequently asked questions
»

View incident analysis reports Requires an active contract to access.

HP Self-Healing Services client version 2.60
»  List of HP OpenView applications and SPIs supported by Automated Diagnostic Support (ADS) (PDF)*

Supported platforms
  • HP-UX 11.x (11.3x excluded)
  • Sun Solaris 2.6 - 2.10
  • Microsoft Windows (2000, XP Pro, 2003)

Documentation

Patch prerequisites
  • None at this time
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Instant Support Enterprise Edition (ISEE) client information

Required if not previously installed on the management server. Version 3.0 or greater is required.

Supported platforms
  • HP-UX 11.0, 11i v1.0 servers
  • HP Itanium 2-based servers, running HP-UX 11i v1.6
  • Sun Solaris
  • Microsoft Windows (2000, XP Pro, 2003)

Documentation

Patch prerequisites

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Downloads

Please ensure all HP Passport profile information is provided to ensure proper download of software packages.

Automated Diagnostic Support Automated Diagnostic Support (ADS) downloads
For your Service Desk 5.1 installations, you do not need to download the Automated Diagnostic Support (ADS) Client software from this site, unless you wish to upgrade to Automated Diagnostic Support (ADS) 2.60.

We are pleased to announce the availability of our HP Self-Healing Services 2.60 client!

» HP-UX (PA-RISC): HPOvShs-02.60.099-HPUX11.0.tar.gz
» HP-UX (Itanium/Integrity): HPOvShs-02.60.099-HPUX11.22_IPF32.tar.gz
» Sun Solaris: HPOvShs-02.60.099-SunOS5.7.tar.gz -
» Windows (2000, 2003, XP): HPOvShs-02.60.099-WinNT4.0.zip

ISEE downloads

» Download ISEE Client for HP-UX(PA-RISC) Requires an active contract to access.
» Download ISEE Client for HP-UX(Itanium/Integrity) Requires an active contract to access.
» Download ISEE Client for Sun Solaris Requires an active contract to access.
» Download ISEE Client for Microsoft Windows Requires an active contract to access.
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Download Archived Documentation
This section provides the documentation downloads for Automated Diagnostic Support (ADS) version 2.50 for the convenience of existing SHS 2.50 users. Automated Diagnostic Support (ADS) version 2.60 documentation can be found in the Automated Diagnostic Support (ADS) Client information section above.

Download v2.50 Documentation

ADS Client Documentation

ISEE Client Documentation
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