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Support news archives - November/December 2006

 
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November/December 2006
» HP OpenView products move to new customer portal
» Updated Obsolescence Policy for HP Openview products (.PDF)*
» OVO/UNIX 7.1 Management Server performance guide (.PDF)* Requires an active contract to access.
» HP-Peregrine integration
» Now available: New Self-solve demo!
» OVO 7.10 Agent performance guide (.PDF)* Requires an active contract to access.
» OVO/UNIX 8.10 performance guide (.PDF)* Requires an active contract to access.

In the news

Now available: New Self-solve demo!
December 2005


A new Flash demo showing Software Support Online's self-solve capabilities is now available.

The demo, available on Software Support Online, shows the capabilities of HP OpenView?s self-solve knowledge search. The knowledge base contains over 65,000 technical knowledge documents and is powered with a robust search engine enabling customers to solve issues quickly and efficiently.

The demo also describes the capabilities of Software Support Online's Case Manager, an online tool that allows customers to submit and track support cases online.
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