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Known Problems Available through Self-Solve for Radia products
Defects that have been reported by customers against currently released products and documentation.
Change request is the result of a known problem (defect) or enhancement request. You may register to receive e-mail notification when a change request is updated. First, find the change request of interest by searching the technical knowledge base. If the change request has not already been resolved, follow the link on the change request page to 'e-mail me when this change request is resolved'.
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Vivit Introduces Updated and Expanded Services
As the independent, global, customer-driven HP Software users group, Vivit provides a broad set of valued services ranging from education to networking opportunities, to coordinated feedback to HP Software. HP supports these activities which enable customers, partners, and HP to share and exchange all things HP Management Software and which complement HP Software's own programs.
This is an exciting time for HP's customers and partners, as Vivit has greatly updated and expanded services. Explore the new Vivit web site, http://www.vivit-worldwide.org , which is packed with great features and functionality and includes a new user experience and powerful online connection tools to accelerate your management software expertise.
Join Vivit, be an active part of the community
Be a supporting member of Vivit and tap in to the full wealth of expertise that is prevalent throughout Vivit! View in-depth information about HP Software available through the Vivit portal. Listen and learn how others are successfully using HP Software in their environments. Participate in our local meetings worldwide. Network with hundreds of your peers, learn from industry experts, share best practices, and include your voice in feedback to HP. Stay informed with what's happening in the HP Software community through Vivit's event calendar. Also, enjoy discounted event attendance and training! Supporting level membership (only US $ 150 per year) grants full access to the knowledge base and added features and benefits. [A public access level is also available offering limited services at no charge.]
Take a test run and then be an active part of the independent users group.
Accelerate your expertise. Visit www.vivit-worldwide.org and Join Today!
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Operations Manager for Windows (OMW) customers - Effective end of June 2008, HP will end certification of new platforms for the DCE agent
HP will end certification of new platforms for the DCE agent by the end of June 2008. After this date, new operating system versions and cluster or virtualization solutions released by the respective vendors are no longer tested and supported by the DCE agent. DCE agent support for HP Operations Manager 8.0 for Windows will be discontinued at the same time as HP Operations Manager 7.5 for Windows will reach end of support. Please visit the HP Software Support web page for announcements.
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Attention Peregrine customers:
Effective Saturday 21 April 2007 the current Peregrine customer support phone lines will be retired and no longer in service. In order to contact support on an existing case or to create a new one, you will need to call the HP Software support numbers.To locate your country customer support number, please visit HP Support Phone Numbers for a complete list of HP Software support phone numbers.
Please bookmark this page for future reference.Thank you for your patience during this time of transition.
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Attention Peregrine customers:
Effective Friday, 23 MAR 07, the Peregrine support web site will be closing.You will need to log new cases at HP Software Support Online (SSO) Submit Case.
Please bookmark this web page and begin submitting your support cases using SSO. You will need to create an hp passport and have your support agreement ID (SAID) handy when logging support cases on the web. Please refer to the customer support handbook for detailed instructions on setting up your hp passport account and how to use your SAID. The handbook is stored online at User Guides and is called Software Support Online user's guide.
If you have open cases at the Peregrine support site, you can view existing them at by clicking here: Peregrine Customer Support. You do need your Peregrine user name and password to enter this site.
If you have any questions about this process or need assistance, please send an email to: peregrine.support.questions@hp.com
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Known Problems Available through Self-Solve for Radia products
Defects that have been reported by customers against currently released products and documentation.
Change request is the result of a known problem (defect) or enhancement request. You may register to receive e-mail notification when a change request is updated. First, find the change request of interest by searching the technical knowledge base. If the change request has not already been resolved, follow the link on the change request page to 'e-mail me when this change request is resolved'.
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» Top of page |
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Attention Peregrine customers:
Effective Saturday 21 April 2007 the current Peregrine customer support phone lines will be retired and no longer in service. In order to contact support on an existing case or to create a new one, you will need to call the HP Software support numbers.To locate your country customer support number, please visit HP Support Phone Numbers for a complete list of HP Software support phone numbers.
Please bookmark this page for future reference.Thank you for your patience during this time of transition.
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Configuration Management Discussion Forums
October 2006
In an attempt to restructure the forums, OVCM Patch Mgr is being renamed to OVCM Client Configuration Manager. For future threads, please use OVCM Management Applications.
Below is a list of those currently available:
OVCM Infrastructure
http://forums1.itrc.hp.com/service/forums/categoryhome.do?categoryId=577
OVCM Management Applications
http://forums1.itrc.hp.com/service/forums/categoryhome.do?categoryId=575
OVCM Client Configuration Mgr
http://forums1.itrc.hp.com/service/forums/categoryhome.do?categoryId=579
OVCM Administration
http://forums1.itrc.hp.com/service/forums/categoryhome.do?categoryId=576
OVCM Server Management
http://forums1.itrc.hp.com/service/forums/categoryhome.do?categoryId=57
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Attention Peregrine customers:
Effective Friday, 23 MAR 07, the Peregrine support web site will be closing.You will need to log new cases at HP Software Support Online (SSO) Submit Case.
Please bookmark this web page and begin submitting your support cases using SSO. You will need to create an hp passport and have your support agreement ID (SAID) handy when logging support cases on the web. Please refer to the customer support handbook for detailed instructions on setting up your hp passport account and how to use your SAID. The handbook is stored online at User Guides and is called Software Support Online user's guide.
If you have open cases at the Peregrine support site, you can view existing them at by clicking here: Peregrine Customer Support. You do need your Peregrine user name and password to enter this site.
If you have any questions about this process or need assistance, please send an email to: peregrine.support.questions@hp.com
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HP Passport
Active contract
Premium contract
