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HP Software Support organization has achieved TSIA rated Outstanding Assisted Support in Three Regions
March 21, 2012: The HP Software Support organization has achieved TSIA Rated Outstanding Assisted Support North America, EMEA (Europe, Middle East, and Africa) and APJ (Asia Pacific, Japan) certifications from the Technology Services Industry Association (TSIA). Rated Outstanding is TSIA's industry certification that recognizes outstanding service operations across a specific mode of support - in our case assisted support in all three of our Software Support regions. The HP Software Support organization is also qualified as a Certified Support Staff Excellence Center in Costa Rica.
Click here to listen to Aileen Allkins (VP of Software Support) talk about TSIA.
Read the TSIA press release
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