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HP ServiceCenter software 6.2x

 
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Program overview
Hewlett-Packard (HP) is announcing the product obsolescence of ServiceCenter 6.2x. All ServiceCenter customers with an active support contract are eligible to upgrade to Service Manager 9.30.

HP is committed to providing the highest level of customer care to you while you determine your future strategy for ServiceCenter, and will provide support as indicated by the dates listed below.

Key program dates
Date Details
Dec 01, 2011 Support customer notification
Feb 01, 2012 End of sale (no longer orderable or available for purchase)
Dec 31, 2013 End of current product support
Dec 31, 2015 End of self-help support

Program documentation
» Customer letter (.PDF)*
» Customer FAQ (.PDF)*

This product version obsolescence is covered by version 4.3 of the HP Software Supported Version policy. (Definitions of terms) are documented in the HP Software product version obsolescence guidelines. Requires HP Passport account to access.


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