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HP Performance Insight software 5.2x & 5.3x

 
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Program overview
Hewlett-Packard (HP) is announcing the version discontinuance of Performance Insight 5.2x & 5.3x and related Report Packs April 2007 and October 2007. All Performance Insight 5.2x & 5.3x customers with an active support contract are eligible to upgrade to Performance Insight 5.41 and related Report Pack.

HP is committed to providing the highest level of customer care to you while you determine your future strategy for Performance Insight, and will provide support as indicated by the dates listed below.

Key program dates
Date Details
Oct 01, 2011 Support customer notification
Dec 01, 2011 End of sale (no longer orderable or available for purchase)
Mar 31, 2013 End of current product support PI 5.2x and Report Pack April 2007
Sep 30, 2013 End of current product support PI 5.3x and Report Pack Oct 2007
Mar 31, 2015 End of self-help support PI 5.2x and Report Pack April 2007
Sep 30, 2015 End of self-help support PI 5.3x and Report Pack Oct 2007

Program documentation
» Customer letter (.PDF)*
» Customer FAQ (.PDF)*

This product version obsolescence is covered by version 4.3 of the HP Software Supported Version policy. (Definitions of terms) are documented in the HP Software product version obsolescence guidelines. Requires HP Passport account to access.


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