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HP Internet Services (version 6.20 & 6.11 JPN)

 
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Program overview
Hewlett-Packard (HP) has announced the discontinuance of HP Internet Services (OVIS). HP is committed to providing the highest level of customer care to you while you determine your future strategy for your OVIS products, and will provide support as indicated by the dates listed below.

NOTE: All OVIS customers with active support contracts are eligible to upgrade to HP Business Availability Center (BAC). As part of that upgrade HP will convert each HP OVIS target to one Systems Availability Management (SAM) point and one Business Process Monitor (BPM) target. For more info see OVIS Migration.

Key program dates
OVIS 6.20 ENG OVIS 6.11 JPN Program Activity
Nov 19, 2007Nov 19, 2007Customer Support notification
May 01, 2008Jul 01, 2008End of Sale (No longer orderable)
Dec 31, 2009Dec 31, 2009End of Support; Option to extend Support with 1 year
Dec 31, 2010Dec 31, 2010End of 1-year Support Extension
Dec 31, 2012Dec 31, 2012End of Self-Help Support

Program documentation
» Customer letter November 2009 (.PDF)*
» Customer letter (.PDF)*
» Customer FAQ (.PDF)*

This product version obsolescence is covered by version 4.3 of the HP Software Supported Version policy. (Definitions of terms) are documented in the HP Software product version obsolescence guidelines. Requires HP Passport account to access.
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