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Network Node Manager 5.x-6.31 & related network management products

 
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Program overview

Hewlett-Packard (HP) is announcing that HP OpenView Network Node Manager (NNM) versions 5.x, 6.0, 6.01, 6.1. 6.2, 6.30, 6.31; HP OpenView Network Node Manager Extended Topology (NNM ET) versions 1.50, 1.51; HP OpenView Problem Diagnosis (PD) version 1.0; and HP OpenView Customer Views (CV) version 1.2 have reached Version Maturity. HP support for these products will be provided as indicated by the dates listed below.

HP strongly recommends that our customers who utilize Network Node Manager version 5.x to 6.31 inclusive as well as the above versions of NNM Extended Topology, Customer Views and Problem Diagnosis upgrade to the most current version of that software. Please note that functionality of NNM Extended Topology and Problem Diagnosis has been integrated into Network Node Manager 7.x Advanced Edition.

Note that this announcement includes End Of Support dates that have been communicated previously with the introduction of new versions of the products this announcement concerns.

Key program dates
DateDetails
May 31, 2001Last day to receive Full Support for NNM version 6.0, 6.01 and 6.1
May 31, 2003Last day to receive Full Support for NNM version 6.30 and NNM ET version 1.50 (if applicable to you)
Aug 31, 2003Last day to receive Full Support for NNM versions 5.0, 5.01 and 5.02 on remaining supported operating system platforms
Jan 31, 2004Last day for customers with active support agreements to submit the NNM 6.4 and ET 2.0 (if applicable to you) Release Request Form(s) to receive your copy of NNM version 6.4 and ET version 2.0 (if applicable to you)
Dec 31, 2004Last day to receive Full Support for NNM version 6.31 and NNM ET 1.51 (if applicable to you)
Mar 31, 2005Last day to receive Maintenance Support for NNM versions 5.0, 5.01, 5.02 on remaining supported operating system platforms (i.e. official End Of Support date for NNM versions 5.0, 5.01, 5.02)
Dec 31, 2005Last day to receive Full Support for NNM version 6.2, Problem Diagnosis 1.0 and Customer Views 1.2 (if applicable to you)
Dec 31, 2006Last day to receive Maintenance Support for NNM versions 6.0, 6.01, 6.1, 6.3, 6.31, NNM ET 1.5 and NNM ET 1.51. (if applicable to you) on remaining supported operating system platforms (i.e. official End Of Support date for NNM versions 6.0, 6.01, 6.1, 6.3, 6.31 and NNM ET versions 1.50 and 1.51)
Mar 31, 2007Last day of Self-Help Support for NNM versions 5.0, 5.01 and 5.02
Dec 31, 2007Last day to receive Maintenance Support for NNM versions 6.2, PD version 1.0 and CV version 1.2 (if applicable to you) on remaining supported operating system platforms (i.e. official End Of Support date for NNM versions 6.2, PD version 1.0 and CV version 1.2)
Dec 31, 2008Last day of Self-Help Support for NNM versions 6.0, 6.01, 6.1, 6.3, 6.31 and NNM ET 1.5, 1.51
Dec 31, 2009Last day of Self-Help Support for NNM version 6.2, PD version 1.0 and CV version 1.2

Program documentation
» Customer letter (.PDF)*
» Customer FAQs (.PDF)*
This product version obsolescence is covered by version 2.0 of the support and obsolescence policy. Definitions of terms are documented in the HP OpenView product version obsolescence
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