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GlancePlus, Performance Agent & MeasureWare

 
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Program overview

Hewlett-Packard (HP) is announcing the version discontinuance of HP OpenView GlancePlus (Glance) and HP OpenView Performance Agent (OVPA), the product discontinuance of HP OpenView MeasureWare (MWA) and the product discontinuance of the SINIX/NCR versions of Glance and OVPA. HP is committed to providing the highest level of customer care to you while you determine your future strategy for your Glance, OVPA and MWA products, and will provide support as indicated by the dates listed below.

PLEASE NOTE: GlancePlus and OVPA are not being obsoleted as products. Only versions prior to version 4.5 and the SNI Reliant UNIX/NCR WorldMark UNIX operating system versions of GlancePlus/OVPA are being obsoleted.

Key program dates

Date Details
Dec 01, 2005Support customer notification
Feb 28, 2006End of Sale (no longer orderable or available for purchase) OVPA and Glance SINIX/NCR version products and MWA products
Apr 30, 2006Current Product Support ends for MWA products
Oct 31, 2006Current Product Support ends for Glance and OVPA version prior to version 4.5 and all Glance and OVPA SINIX/NCR versions
Feb 28, 2007Current Product Support Ends for Glance versions prior to version 4.5 and OVPA versions prior to version 4.5
Apr 30, 2008Self-Help Support ends for MWA products
Oct 31, 2008Self-Help Support Ends for Glance and OVPA version prior to version 4.5 and all Glance and OVPA SINIX/NCR versions
Feb 28, 2009Self-Help Support Ends for Glance versions prior to version 4.5 and OVPA versions prior to version 4.5
Note:There was an incorrect date on the letter mailed to customers dated December 1, 2005. Current Product Support for Glance and OVPA SINIX/NCR versions ends on October 31, 2006 and not April 30, 2006 as was indicated in that letter. We apologise for any confusion this may have caused.

Program documentation

» Customer letter (.PDF)*

» Customer FAQ (.PDF)*

This product version obsolescence is covered by version 2.3 of the HP OpenView Supported Version policy. (Definitions of terms) are documented in the HP OpenView product version obsolescence guidelines. Requires HP Passport account to access.
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