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HP Get-It for SC

 
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Program overview
Hewlett-Packard (HP) is announcing the discontinuance of HP Get-Services for ServiceCenter(SC) Base, HP Get-Services for SC Change, HP Get-Resources for SC, HP Get-Answers Process User, HP Get-Answers for SC ESS User products. HP is committed to providing the highest level of customer care to you while you determine your future strategy for your HP Get-It for SC products, and will provide support as indicated by the dates listed below.

Key program dates
Date Details
November 21, 2007 Support customer notification
January 1, 2009 End of Sale (no longer orderable or available for purchase)
January 31, 2009 End of Current Product Support
January 31, 2011 End of Self-Help Support

Program documentation
» Customer letter (.PDF)*

» Customer FAQ (.PDF)*


This product version obsolescence is covered by version 4.2 of the HP OpenView Supported Version policy. (Definitions of terms) are documented in the HP OpenView product version obsolescence guidelines. Requires HP Passport account to access.
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