Additional license authorizations for BTO, IM and Security software products  | Learn more about the HP Software Business Technology Optimization, Information Management and Security products that have product-use authorizations and access each product's additional license authorizations (ALA) document. |
| Additional license authorizations for CMS software products (.PDF)* | Learn more about the HP Software Communications & Media Solutions products that have product-use authorizations and access each products additional license authorizations (ALA) document. |
| Contract separation | Learn more about how HP is altering the way we process, manage and administer contracts to enable us to further improve the customer support experience within HP Software. |
| Contract separation FAQ | |
| Check entitlement | Review your support contracts |
| Electronic licensing quick guide (.PDF)* | Licensing & Webware quick guide |
| ESD and Webware instruction user's guide (.PDF)* | ESD and Webware license management guide |
| How to get licensing help - all regions (.PDF)* | |
| How to get licensing help - AMS (.PDF)* | |
| How to get licensing help - APJ (.PDF)* | |
| How to get licensing help - EMEA (.PDF)* | |
| HP Passport FAQs | Learn more about HP Passport, HP's "single login" service that enables you to use a single user identifier and password of your choice to register with HP Passport enabled websites. |
| License and support registration | Access localized versions of the licensing and support document you received upon purchase of your HP Software products. |
| License key redemption and Software download procedures (.PDF)* | Review a short reference document to assist in the HP Software license key redemption and software download procedures. |
| Licenses and Passwords | Access Webware, HPs Software licensing center and license key delivery service. |
| Open Source & 3rd Party Licenses | Learn more about the Open Source and/or 3rd Party pass-through licenses included in HP Software's Business Technology Optimization and Information Management software products. |
| Sample support contract for EMEA (.PDF)* | Sample contract |
| Software updates | Software Update Manager (SUM) puts you in control of software updates that are delivered via physical media and/or available for electronic download. |
| Support contract tools | Review, revise and renew your HP Support contract, or request help if you cannot access your benefits. |
| Support entitlement user's guide (.PDF)* | This document highlights HP Software services end-to-end entitlement process. |
| User guide for support contract administration (.PDF)* | HP Support Contract Assistant (SCA) quick reference guide |
Printable version
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