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Remote support session system requirements

 
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Below are minimum system requirements for participating with your HP Software support representative in a remote support session via the web.

» DPIs for Storage Area Manager version 3.1
» What do I need to host or attend a meeting using Microsoft Windows?
» What do I need to host or attend a meeting using Mac OS?
» What do I need to host or attend a meeting using Solaris?
» What do I need to host or attend a meeting using Linux?
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What do I need to host or attend a meeting using Microsoft Windows?
Minimum requirements to host or attend fully interactive meetings using Meeting Manager for Windows:
  • Windows 95, 98, Me, NT, 2000, or XP
  • Intel Pentium, 166 MHz
  • 32MB RAM
  • Microsoft Internet Explorer 4, 5, 6, or Netscape Communicator 4
  • JavaScript and cookies enabled for the browser
  • 56K or faster Internet connection
Minimum requirements to attend a meeting using the Java Meeting Manager on Windows:
  • Microsoft Internet Explorer 4 and 5, or Netscape Communicator 4
A localized version of Windows is required to host or attend fully interactive meetings on Asian versions of Meeting Center (Japanese, Korean, Traditional Chinese, and Simplified Chinese).

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What do I need to host or attend a meeting using Mac OS?
Minimum requirements to host or attend fully interactive meetings using Meeting Manager for Mac OS X:
  • Mac OS 10.1 or later
  • 256 MB RAM or more recommended
  • Internet Explorer 5.1 or later or Netscape Navigator 7 with Java enabled
  • JavaScript and cookies enabled in the browser
  • DSL, cable modem, ISDN or faster Internet connection
Minimum requirements to host or attend fully interactive meetings using Meeting Manager for Mac OS 9:
  • Mac OS 9.0 through 9.2.2
  • PowerPC Macintosh (G3 or better recommended)
  • 64 MB RAM
  • Virtual Memory on
  • QuickTime installed
  • Netscape Communicator 4.5 through 4.7, or Internet Explorer 5
  • JavaScript and cookies enabled in the browser
  • 56K or faster Internet connection
The Java Meeting Manager is not currently compatible with Mac OS.

» Download meeting manager installer

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What do I need to host or attend a meeting using Solaris?
Minimum requirements to host or attend fully interactive meetings using Meeting Manager for Solaris:
  • Solaris 5.7 or 5.8 (2.7 or 2.8) or Solaris 9
  • UltraSPARC or SPARC processor
  • 128MB RAM
  • Netscape 4.5, 4.6, or 4.7
  • Cookies enabled in the browser (JavaScript not necessary)
  • 16-bit or better video display
  • CDE or OpenWindows
  • 56K or faster Internet connection
Minimum requirements to attend meetings using the Java Meeting Manager on Solaris:
  • Netscape Communicator 4.6
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What do I need to host or attend a meeting using Linux?
Minimum requirements to host or attend fully interactive meetings using Meeting Manager for Linux:
  • Red Hat Linux 6.x - 7.2 or compatible versions of the kernel and XFree86
  • Intel x86 or compatible processor
  • 128 MB RAM
  • Netscape 4.78 or 4.79
  • Cookies and JavaScript enabled in the browser
  • 16-bit or better video display
  • Gnome 1.x or KDE 2.x
  • 56K or faster Internet connection
Minimum requirements to attend meetings using the Java Meeting Manager on Linux:
  • Netscape Communicator 4.7
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